We will help you quickly and courteously

Customer assistance is part of everyone’s job at GO Transit. If you have a problem, we’ll do our very best to resolve it on the spot. If you have questions prior to, or during your trip, we’ll answer them for you. In other words, whenever you need help, just ask.

  July 2017    

Helpfulness

We will ensure 85% or more of customer inquiries/concerns are resolved the first time they contact us.
85% 98% Target met