Our Transit Safety Officer Recruitment Process

Information about the position:

Transit Safety Officers protect the safety and security of passengers, employees and property, and maintain the integrity of the fare system. Key responsibilities of the position would include:

  • Ensuring consistent and non-discriminatory enforcement of provincial and federal statutes and bylaws pertaining to the general conduct of patrons, fare inspections, liquor offences, and parking control. May issue appropriate offence notices, summonses or appearance notices to individuals for non-compliance. Executes warrants when appropriate.
  • Providing assistance and protection to Metrolinx patrons and their property, employees and corporate assets and ensuring the appropriate action is taken.
  • Promoting and maintaining excellent customer relations.
  • Responding to passenger assist alarms on moving equipment as well as station/facility alarms and performs such duties as crowd control, searching of Metrolinx premises, protecting site or evidence, obtaining statements from witnesses, providing first aid and/or assistance to passengers, employees and emergency services.
  • Maintaining operating protocol with railway and regional police services within all jurisdictions serviced by GO Transit; and maintaining the public peace within the Metrolinx transit system.
  • Interpreting and applying various legislation including; Metrolinx By-laws, The Criminal Code and other related federal and provincial statutes, on or in relation to Metrolinx property.


Information Session

OACP Certification

Job Application


1st Level Interview

Psychological Assessment

Background Interview

Final Interview

Offer and Training

STEP 1: Information Session

If you’re interested in an exciting career as a Transit Safety Officer and to learn more about the role and recruitment process, join us for an information session.

Information sessions are held throughout the year.

Social media live chats are also scheduled throughout the year. Follow us on Twitter for more information.