Our Recruitment Process

A division of Metrolinx, GO Transit is the regional public transit service for the Great Toronto and Hamilton Area, with routes extending to communities across the Greater Golden Horsheshoe. We carry 65 million passengers a year.

 

Day in the Life

Qualifications

Application & Testing

Interviews

References

Training

Offer of Employment

You will be responsible to inform the public of GO Transit’s Fare Policy; respond to customer inquiries and concerns; provide assistance to mobility-impaired persons; liaise with our Communications Centre regarding missed time points, poor road conditions, vehicle maintenance, or passenger emergencies; and to ensure the safety of all passengers.

Responsibilities

  • Safely operate buses on various routes serviced by GO in all weather and traffic conditions.
  • Assist customers by providing accessibility and special needs assistance, supplying information about the service, and loading/unloading baggage.
  • Sell tickets, give change, issue transfers, reconcile cash sales with inventory, and deposit cash receipts.
  • Perform pre- and post-trip bus inspections and maintain vehicle cleanliness.

Hours

  • Transit Services are available seven (7) days a week, 365 days a year.
  • New Bus Operators will be required to work weekends, work both day and night shifts, at times changing from one to the other with little notice.
  • Daily work assignments will often be split shifts (example: beginning work at 6 a.m. and working to 9 a.m. and then another shift on the same day starting at 2 p.m. and working to 6 p.m.)
  • Holidays and days off may not be consecutive or consistent.
  • As seniority increases, so does a Bus Operator's choice of hours and vacation time.

Shift work will have an impact on your personal life.
All candidates must consider this aspect of the position very seriously.

Working Conditions

  • Dealing with difficult situations and following a set schedule are just some of the challenges that the Bus Operator will face on a daily basis.
  • Transit Operators drive transit vehicles day or night in all types of weather conditions such as ice, snow, heavy rain, fog, etc. They must maneuvers large buses through narrow streets encountering construction and detours and dense traffic at times.