Here’s how we’re doing with our promise to make your experience comfortable

Our target: We will have 30 or fewer complaints per 1,000,000 boardings regarding comfort in stations, trains and buses.

Target: 30 complaints Performance: 30 complaints
GO Transit comfort score

Every month, we review your feedback to better understand what we are doing right and what we need to improve on. These are the total customer comments received this year compared to last year for all items related to comfort in stations, trains and buses.