Contact Us
GO Transit
20 Bay Street, Suite 600
Toronto, Ontario, Canada
M5J 2W3
416.869.3200 Toronto local calling area
1.888.GET ON GO (438.6646) long distance toll free
1.800.387.3652 TTY teletypewriters only
416.869.3525 fax
Automated information is available by phone 24 hours a day. Operator
assistance is available from 6:00 a.m. to midnight Monday to Friday and
from 8:00 a.m. to 9:00 p.m. on weekends and holidays.
Safety and Security
To report crime or security matters:
Call 905.803.0642, 24 hours
or call Crime Stoppers at 1.800.222.TIPS (8477)
Customer Service Centre
Union Station, 140 Bay St., Toronto, M5J 2L5
Just inside Bay St. entrance
Weekdays 7 a.m. to 8 p.m., weekends and statutory holidays 10:00
a.m. to 5:40 p.m.
Inquire about GO service, schedules, or other information.
Lost and Found
Union Station, 140 Bay St., Toronto, M5J 2L5
In Customer Service Centre, just inside Bay St. entrance
Weekdays 7 a.m. to 8 p.m., 416.869.3600 ext 7273
If you're calling long distance while our call centre is open [see
above], dial 1.888.GET ON GO (438.6646). Ask an operator to transfer
you to extension 7273.
Head Office
Mail: GO Transit, 20 Bay Street, Suite 600, Toronto, Ontario,
Canada M5J 2W3
Reception hours: Weekdays 8 a.m. to 4:30 p.m.
Business phone: 416.869.3600 (automated phone system — press 1 then
# key to access GO Transit directory of extension numbers)
Fax: 416.869.3525
Media Relations
Advertising
For all advertising enquiries, please contact GO Marketing &
Advertising at 416.869.3600 ext. 5320.
Location Filming and Photography
For all filming and photography enquiries, please contact GO
Facilities Services at 416.869.3600 ext. 5115.
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