Contact GO

GO Transit
20 Bay Street, Suite 600
Toronto, Ontario, Canada
M5J 2W3

416.869.3200 Toronto local calling area
1.888.GET ON GO (438.6646) long distance toll free
1.800.387.3652 TTY teletypewriters only
416.869.3525 fax

Telephone information
Renseignements en français
Safety and security
Customer Service Centre
Lost & Found
Head office
Media relations
Advertising
Location filming and photography
Careers
Tenders
Submit customer service comments
Submit website comments
Customer surveys

GO telephone information
Information is available by phone 24 hours a day.

Toronto local calling area 416.869.3200
Long distance toll free 1.888.GET ON GO (438.6646)
TTY teletypewriters only 1.800.387.3652

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Renseignements en français
Des renseignements téléphoniques sont disponibles 24 heures sur 24. L'information automatisée est offerte en anglais, et un service d'interprétation est offert lorsque vous appelez nos renseignements téléphoniques assistés.

Appels locaux, région de Toronto: 416.869.3200
Appels interurbains sans frais: 1.888.GET ON GO (438.6646)
Le service téléimprimeur n’est pas offert en français; veuillez composer le 711 ou le 1.800.855.0511 pour accéder au service de relais Bell.

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Safety and security
To report crime or security matters:
Call 905.803.0642, 24 hours
or call Crime Stoppers at 1.800.222.TIPS (8477)

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Customer Service Centre
Union Station, 140 Bay St., Toronto, M5J 2L5
Just inside Bay St. entrance
Weekdays 7 a.m. to 8 p.m., weekends and statutory holidays 10 a.m. to 6 p.m.

Inquire about GO service, and pick up schedules, customer bulletins, and other information about GO Transit.

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Lost and Found
Union Station, 140 Bay St., Toronto, M5J 2L5
In Customer Service Centre, just inside Bay St. entrance

Weekdays 7 a.m. to 8 p.m., 416.869.3600 ext 7273
If you're calling long distance while our call centre is open [see above], dial 1.888.GET ON GO (438.6646). Ask an operator to transfer you to extension 7273.

Head office
Mail: GO Transit, 20 Bay Street, Suite 600, Toronto, Ontario, Canada M5J 2W3
Reception hours: Weekdays 8 a.m. to 4:30 p.m.
Business phone: 416.869.3600 (automated phone system — press 1 then # key to access GO Transit directory of extension numbers)
Fax: 416.869.3525

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Media relations
For all media enquiries, please see our Info for the media page.

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Advertising
For all advertising enquiries, please see our Info for the media page.

Location filming and photography
For all filming and photography enquiries, please see our Info for the media page.

Careers
Visit our Careers page to view job postings. Contact information varies for each position, and GO Transit does not accept unsolicited resumes.

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Tenders
Visit our Tenders page for details.

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Customer service comments
Have something to share? Use our Customer comments form to send your ideas to us.

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Website comments
For comments about our website, please fill out our Website comment form.

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Customer surveys
GO does regular passenger surveys to learn about the needs of our customers. The information is used to better plan services to meet those needs. If you have something to share, use our customer comments form to write to us.