Customer surveys

Your opinion matters - we want to hear from you!

It's important for us to understand how you feel about the service we provide you. Your feedback is taken seriously and we use it to build plans to continuously improve our service.

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GO Transit’s Annual Communications Survey

We are conducting our annual Communications Survey to find out more about how we can improve our customer communications and how you want to be kept in the know.

Please take a few minutes to complete this survey by February 28, 2012.

Click here to fill out the survey.

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Upcoming surveys

GO survey on passenger preferences (February 2012)
GO Transit wants to know about your thoughts and experiences as a GO Transit rider.

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Let GO Know Online Customer Panel

Join Let GO Know – GO Transit’s online advisory panel. Through surveys and polls sent right to your e-mail inbox, your voice will be heard and will help shape the many improvements we will be making to your experience on the GO.

Being a Let GO Know panelist will give you a voice during an exciting time of transit expansion and improvement in the Greater Toronto and Hamilton Area (GTHA).

Join now and Let GO Know what you think!