Customer Surveys

Your opinion matters – we want to hear from you!

As part of our ongoing pledge to listen to our customers, we regularly conduct surveys to get your feedback on our service.

To see all the changes that have been made as a result of this feedback, visit the How we’re listening page.

2016 GO Bus Survey

If you’re one of our bus customers, we want to hear from you! Take our survey by December 11, 2016, for your chance to win one of ten $250 GO fare vouchers.

Your feedback is important to us as we continue to look for ways to improve our services.

Every two years, we ask our bus customers to tell us about their travel experience. Learn more about some of the recent improvements we've made.

Let GO Know Online Customer Panel

Let GO Know image

Join Let GO Know – GO Transit’s online advisory panel. Through surveys and polls sent right to your email inbox, your voice will be heard and will help shape the many improvements we will be making to your experience on the GO.

Being a Let GO Know panelist will give you a voice during an exciting time of transit expansion and improvement in the Greater Toronto and Hamilton Area. For every survey you take part in you will be entered in a draw to win a prize.