Customer Surveys

Fare Integration Survey

Fare integration between transit providers should be as smooth as the ride itself. That’s why we’re conducting a survey to learn more about how you use public transit to better understand your needs.

Your feedback is important as it helps us improve fare integration in your area.

Filling out this survey by November 30, 2015 enters you in a draw to win 1 of 3 $75 fare vouchers!

2015 GO Train Customer Survey

We want to hear from you! It is time for the 2015 GO Train Customer Survey. We use your feedback to help plan and improve our services. Fill out our survey by November 25, 2015, for your chance to WIN one of ten $250 GO fare vouchers. Help us shape GO Transit for the future.

Your opinion matters – we want to hear from you!

As part of our ongoing pledge to listen to our customers, we regularly conduct surveys to get your feedback on our service.

To see all the changes that have been made as a result of this feedback, visit the How we’re listening page.


Let GO Know Online Customer Panel

Let GO Know image

Join Let GO Know – GO Transit’s online advisory panel. Through surveys and polls sent right to your email inbox, your voice will be heard and will help shape the many improvements we will be making to your experience on the GO.

Being a Let GO Know panelist will give you a voice during an exciting time of transit expansion and improvement in the Greater Toronto and Hamilton Area. For every survey you take part in you will be entered in a draw to win a prize.