Customer Surveys

Your opinion matters – we want to hear from you!

As part of our ongoing pledge to listen to our customers, we regularly conduct surveys to get your feedback on our service.

To see all the changes that have been made as a result of this feedback, visit the How we’re listening page.

We’ve Upgraded Some of our Ticket Vending Machines to Make Using PRESTO Even Easier

If you’ve tried out the PRESTO services available on our upgraded ticket vending machines, tell us what you think — take our survey.

Your feedback is important to us as we make plans to upgrade the remaining ticket vending machines later in 2017.

Let GO Know Online Customer Panel

Let GO Know image

Join Let GO Know – GO Transit’s online advisory panel. Through surveys and polls sent right to your email inbox, your voice will be heard and will help shape the many improvements we will be making to your experience on the GO.

Being a Let GO Know panelist will give you a voice during an exciting time of transit expansion and improvement in the Greater Toronto and Hamilton Area. For every survey you take part in you will be entered in a draw to win a prize.