Parking

Locations with reserved parking

Reserved spaces are available at Newmarket GO Bus Terminal and at all GO Train stations except:
Bloor
Centennial
Danforth
Exhibition
Hamilton
Kennedy
Kipling
Newmarket
Stouffville
Weston
York University

Cost

As of August 1, 2009, the cost to rent a parking space is $70.00 (including taxes) per month, for a minimum six-month term. Payment can be made annually, semi-annually, or monthly by Visa, MasterCard, or American Express or pre-authorized debit. After the first six months, your reserved parking agreement will automatically renew on a month-to-month basis.

Application process

Download and print the application form (pdf).

Forms can also be picked up at the Customer Service Centre in Union Station or at any GO Station.

Drop off your completed application at the Customer Service Centre or at your station.

Applications must be received at Union Station no later than the 15th of the month before the month you want to start your reserved parking agreement. Subject to availability, agreements begin the first of the month.

Once your application has been processed, our reserved parking office will mail you a confirmation letter stating your assigned parking space number. We’ll install a sign with your assigned number at your reserved space.

If your reserved space is occupied when you arrive

Although it seldom occurs, there may be an occasion when you arrive at the station to find an unauthorized vehicle parked in your spot. If that happens, simply park in the kiss & ride area without blocking the flow of traffic. Advise the station attendant or call Transit Safety at 905.803.0642 after 9 a.m. and let them know your name, your station, your reserved space number, and the license plate number of your car parked in the kiss & ride. Under normal circumstances, a transit safety officer will be dispatched to ticket the illegally parked car before 3 p.m. that day.

Early cancellation of a reserved space

There is a $100 early termination fee if you decide to cancel your reserved space before the end of the six-month term, and a six-month waiting period before you may rent a reserved spot again.

We understand that finding a parking spot at your GO station can sometimes be a challenge.

We’re working to expand parking capacity at stations across our system. Since 2003, we’ve added more than 10,000 new parking spaces, and we are continually introducing more spaces and carpool lots. We are also building multi-level parking structures to offer even more spaces where no vacant land is available for new parking lots.

Here are a few tips to keep in mind when parking at your station:

• Arrive early for your train, and you may find that more spaces are still available.
• Try getting to your station a different way, such as taking local transit, walking, cycling, getting a ride, or carpooling. See our website’s Leave your car at home page for more tips.
• Parking in emergency access routes is dangerous and illegal, and prevents emergency personnel from getting to where they’re needed quickly.
• Please leave accessible parking spaces free for those with permits and reserved spaces free for those who have rented them. If you park in one of these spaces or in the kiss and ride area, or if you take up more than one parking spot, your car may be towed.
• Reserved spots ensure that you will always get a parking space, and that it will be the same one each day. Please see below for more info on GO’s reserved parking program.

If you receive a GO Transit parking ticket, you have the option of dealing directly with us rather than going through the courts.

General enquiries about Parking Infraction Notices can be made by email to: parkingticket@gotransit.com or by calling 416.869.3600 ext. 5419.

Payment online

Online payments for GO parking tickets can be made by Visa or MasterCard.

Pay online

Transactions may take up to two business days to be processed. Please allow enough time to ensure your ticket is paid by the due date.

Payment by phone

Call 1.877.678.8465 (in Canada and the USA) or 905.755.1295 in the GTA, and pay your GO parking fine using VISA or MasterCard. Make sure you listen to the options carefully and select GO Transit.

Payment in person

Payments for GO parking tickets may be made in person at Union Station Customer Service, 140 Bay St., downtown Toronto, by cash, cheque, traveller's cheque, money order, Visa, MasterCard, American Express, or debit card.

Our Customer Service Centre is just inside the Bay St. entrance to Union Station. It is staffed from 7 a.m. to 8 p.m. on weekdays and from 10 a.m. to 6 p.m. on weekends and holidays.

Please note that parking fine services are not available at 20 Bay St.

Payment by mail

When paying by mail, write the number of the Parking Infraction Notice on the front of your cheque or money order and make it payable to GO Transit. Make sure to include the Parking Infraction Notice with your payment. Dishonoured cheques may be subject to an administrative charge.

Mail your payment to:

Parking Ticket Processing Centre
P.O. Box 292
Mississauga, ON L4T 3B6

Please ensure you allow enough time for your payment to arrive before the due date. Late payments will be returned.

Note: Do not send cash by mail

Defaulted fines

Any Parking Infraction Notices that are at the enforcement stage (plate denial) can only be paid at the Ontario Ministry of Transportation and through the Service Ontario kiosks by selecting the PAY FINES TO RENEW STICKER option.

Unpaid fines (including unpaid parking fines) filed with the Ministry of Transportation are payable to the Minister of Finance (Ontario). Payments can be made to the provincial government by mail, at a Service Ontario kiosk, or at any Ministry of Transportation office.

Parking Infraction Notices issued by GO Transit that are at the conviction stage, but not enforcement (plate denial), can only be paid at an Ontario Court of Justice, Provincial Offences Office location. Please refer to your notice of fine and due date for payment information, or make payment at the court location nearest you.

If you are unsure of the status of your parking ticket, please enquire by email at parkingticket@gotransit.com, or call 416.869.3600 ext. 5419 and ask to speak to a parking administrator.

Request for trial

If you wish to contest the Parking Infraction Notice and request a trial, you must fill in the required information on the reverse of the notice, SIGN IT, and mail it to:

Parking Ticket Processing Centre
P.O. Box 292
Mississauga, ON L4T 3B6

Your trial notice will be mailed to you by the Ontario Court of Justice in the jurisdiction where the offence occurred.

Request for administrative review

Within 15 days of the date when a Parking Infraction Notice and/or a Notice of Impending Conviction is issued, you may request administrative review of the Parking Infraction Notice. Upon reviewing your situation, GO Transit may vary, modify, adjust, amend or withdraw the parking infraction. If the matter is unresolved through this process, you may choose to pay the set fine or request a trial.

You may request administrative review by email at parkingticket@gotransit.com, by phone at 416.869.3600 ext 5419, or by mail to:

GO Transit
20 Bay Street, Suite 600
Toronto, ON M5J 2W3
Attention: Parking Administrative Review Office

Notice of impending conviction

A Notice of Impending Conviction will be mailed to the owner/operator of the vehicle plate if payment has not been received within 15 days of the date of infraction, or a request for trial has not been made. The owner or operator must pay the set fine as indicated on the notice or request a trial by the due date, or a conviction will be registered without further notice and the defendant will be liable for additional court costs.

Plate denial

Please be advised that once a court conviction has been recorded against a Parking Infraction Notice, a Notice of Fine and Due Date will be issued to the registered owner with a due date by which to respond. If action is not taken in the form of payment, appeal or application re-opening by the due date specified, the matter will be forwarded to the Ministry of Transportation and a $20 enforcement fee will be added to the existing fine and cost amount. The fine amount must be paid to the Ministry of Transportation upon renewal in order to receive your plate sticker for the following year or to purchase new plates.