customer comments

If you have any suggestions, or if you have had a problem with any of our services, we'd like to hear from you. By providing us with your input, you'll be helping us serve you better. Please complete this form and send it to us at GO Transit (click Submit Comments). If you need a response, please provide your name and let us know how to get in touch with you. Thank you.

We won't be able to respond to your comments right away, so please do not use this form for requests for general information about schedules, fares, or routes. If you can't find the information you need on our website, phone us.

Please enter your comments in this box:
(Maximum entry about 500 words. If you're writing about more than one topic,
submit two separate forms.)

 If this concerns a service problem, please provide more details below.

   Date of incident: (MM-DD-YYYY)
   Time of incident: (hhmm)
   Incident location:
   Direction of travel:
   Bus number or
     train coach number:

Would you like a response? Yes     No

Tell us how to get in touch with you. To respond, we need your name and daytime phone number, but we recommend that you fill in all the fields.

Name:
Last Name

First Name
Salutation
Address:
Street
Apartment

City
Province

Country
Postal Code
Daytime phone:
Country Code
Area Code
Number
Extension
Fax number:
Country Code
Area Code
Number
Email:

Pursuant to Section 39(2) of the Freedom of Information and Protection of Privacy Act, you are hereby notified that personal information relating to you is being collected for customer services purposes. The legal authority for this collection is the GO Transit Act, 2001, S.O. 2001, c.23, Schedule A, s.9(1). Questions about this collection should be directed to the Head, Call Centre, 20 Bay Street, Suite 600, Toronto, Ontario M5J 2W3, Telephone 416 869-3600.

If you would like a response, we will contact you as soon as we can, but if you need more immediate assistance, please phone us.