Quick & Courteous Help

How We’re Doing with Our Promise to Help You Quickly and Courteously

We will resolve 85% of our customers’ inquiries and concerns the first time they contact us.


Target: 85
Performance: 85
Percentage of customer inquiries/concerns that are resolved the first time after contacting us

The above graph shows the percentage of customer inquiries and concerns that were resolved after contacting us the first time.