Forgot to Tap Off?

If you forget to tap off at the end of your trip, an amount for Missed Tap Off or Underpayment will be deducted from your PRESTO card at the start of your next trip in the GO network.

You’ll be charged the adult cash fare to the furthest distance on the train line or bus route you took when you forgot to tap off. If you have sufficient funds on your card, the Underpayment amount you owe will be automatically deducted from your card balance, along with the fare for the new trip. If your card doesn’t have enough funds, it’ll be blocked from further use on GO Transit until you load more money on it.

How to Avoid Missed Tap Offs

Missed Tap Off Cost

If you don’t have a default set on your card and you forget to tap off at the end of your trip, you’ll be charged to the end of the line at the adult cash fare price (not at the PRESTO discounted rate). This is because the PRESTO system doesn’t know where you travelled to.

If you have a default trip set up it only works between the two stations you’ve selected. Any trips beginning at a different station require a tap on and tap off.

You also won’t be eligible for additional GO loyalty discounts, transfers to other GO routes or any discounts with connecting transit, so don’t forget to tap off!

Below is a list of what station you’ll be charged to, on your line, if you forget to tap off:

LAKESHORE WEST

LAKESHORE EAST

MILTON

KITCHENER

RICHMOND HILL

BARRIE

STOUFFVILLE