Find out about PRESTO and how to use it to pay your GO fare. Plus, learn about managing your account, fares, and what to do if you forget to tap off.
PRESTO System Upgrade
The PRESTO website will be unavailable from approximately 10 p.m. on April 20 until late evening on April 22 for a system upgrade. During this time you’ll be able to use your card for travel as usual.
This upgrade will add new security features to the PRESTO website, including additional security questions and email verification, so you can log into your My PRESTO account with your email address.
PRESTO card payments will be processed as usual and devices will display accurate fare and balance information; however there may be a brief delay in transaction information appearing on your online account.
The GO Transit Service Guarantee web page will be unavailable during the upgrade.
What is PRESTO?
PRESTO is an electronic, reloadable fare card that helps make travelling on transit easy and convenient at a discounted fare. The more times you take the same trip in a month, the more you save.
Pay your fare while travelling on the entire GO network and other transit systems by simply tapping your PRESTO card. The system calculates your fare for a trip and deducts it from the balance stored on your card—all in less than a second.
New to PRESTO? Let's Get Started!
1. Get a Card
Easily get a card from one of these places:
Please note there’s a $6 fee for issuing the card.
2. Load It
Load money onto your PRESTO card by:
3. Tap On, Tap Off!!
Before boarding the train:
Tap on by touching your card to the PRESTO Fare Payment Device at the station. Be sure to check the screen on the device to confirm that a fare has been deducted from your card. A beep and a green or green/yellow light indicates a successful transaction. If you see a red light, please see a station attendant prior to taking your trip.
When you arrive:
Tap off by touching your card to the Fare Payment Device as you exit the station.
As you board the bus:
Tap your card on to the PRESTO Fare Payment Device inside the bus near the driver. The machine will validate your card, record the starting point of your trip, and deduct the fare to the next zone on the route.
As you leave the bus:
Tap your card off to the Fare Payment Device as you exit the bus. The PRESTO system will debit or credit your card for the balance of that trip.
If you forget to tap off, you will be charged to the end of that bus route, as PRESTO will not know where you got off. Remember to always tap off as you exit.
Remember to always tap off. If you forget to tap off, you will be charged to the end of the route, as PRESTO will not know where you got off.