Etiquette On-Board

Etiquette Book

Based on our promise in the GO Customer Charter, it’s one of our top priorities to keep your commute comfortable and stress-free. We all know good etiquette makes riding with us better for everyone. 

Thanks to you we’ve been able to create the official unofficial book on public transit etiquette. Yes, it’s an actual book. And it’s kind of official.

Read the book you helped us write.
Download your free e-book today!

Together, we can put a stop to bad etiquette on transit! Tweet @GOTransit and tell us what you think is the biggest #EtiquetteFail, or share our video.

 Here’s a list of the Top 5 #EtiquetteFail offences as voted by GO riders:

1. Feet on Seats                                              Illustration from the GO Transit Etiquette Campaign with a customer’s feet on seats, as another customer waits to use the seat.

2. Loud Talking                                                 Illustration from the GO Transit Etiquette Campaign with customer’s talking loudly to one another, as another customer covers their ears.

3. Bags on Seats                                             Illustration from the GO Transit Etiquette Campaign with bags and books on seats as an elderly customer looks to use the seat.

4. Littering                                                         Illustration from the GO Transit Etiquette Campaign with a customer littering by the garbage can.

5. Door Blocking                                              Illustration from the GO Transit Etiquette Campaign with customers blocking the doorway, while another passenger tries to get out.

May your ride be #EtiquetteFail free.