Customer Comment Form

We welcome your comments and questions about GO Transit.

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Please complete this form, then click on the Send Message button below. We’ll do our best to get back to you in five business days.

For urgent inquiries, please call 1-888-438-6646.

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GO Transit is committed to maintaining the accuracy, security, and privacy of the personal information we collect and use, in accordance with the Freedom of Information and Protection of Privacy Act. Our commitment to your privacy applies to the business and activities of Metrolinx and its divisions, including GO Transit, PRESTO and Union Pearson Express.

For more information, read our Privacy Policy, and Terms and Conditions.

We use AI tools to help provide faster and more accurate service. These tools only access the information needed to assist with your inquiry, and every response is reviewed by a human agent before it’s sent. If you’d prefer to speak with a live agent, please call Toll-free 1-888-438-6646 or Toronto (local calling area) 416-869-3200. For questions about privacy, contact privacyoffice@metrolinx.com.

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