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Travelling on GO

Learn more about how to make the most of your ride on GO Transit as we provide you with safe, fast, reliable, and comfortable service.

Masks are optional but welcome on GO Transit

Customers are encouraged to respect their fellow riders' personal choices. At GO Transit, safety is for all.

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A man and woman sit across from one another, the sun shining in on the GOTrain seats

Promotions and Events

Take GO Transit to get to all the fun and excitement in Toronto, including The Royal Agricultural Winter Fair, One of a Kind Winter Show, The Original Santa Claus Parade and more!

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Friends walking off a GO Train.

Adventures with your dog begin on GO Transit!

It’s official. You can continue taking your best friend onboard! As of December 6, 2022, we officially changed our policy to allow leashed dogs on our trains and buses.

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GO Train next to trees.


We’re committed to making our services as easy to use as possible for everyone. Learn about accessibility on GO Transit and download documents about accessibility related to GO Transit.

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Person using wheelchair boarding GO train

Etiquette On-Board

Read the book you helped us write. The official unofficial book on public transit etiquette. Download your copy of the free e-book.

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Two GO Customers on the train.

How Weather Affects GO Service

GO Trains can have possible disruptions due to switches, signals and weather.

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GO train travelling through rain, snow, sun

Lost and Found

If you lost something while travelling with us, there's a good chance we can reunite you with it!

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Dealing with a Fine

Find out what to do if you get a fare or parking fine from GO Transit, details so you can pay or dispute a fine or ticket and unpaid fines.

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GO Train Service Guarantee

For trains delayed by 15 minutes or more, not caused by extreme weather, you may be eligible for a Service Guarantee refund.

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What is GO

Customer Stories

We hear stories from our riders, our staff, and the community. We’re sharing those with you, hoping you’ll share a story back with us. Share your story today using #GOStories.

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