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FAQ
FAQ
Have questions about GO?
Find answers to some of our most commonly asked questions.
Are animals allowed on trains and buses?
Can I bring luggage on a train or bus?
Can I bring a stroller on a train?
Can I bring a stroller on a bus?
Can I bring a bike or e-bike on a train or bus?
Are in-line skates or skateboards allowed on GO?
Where can I buy a PRESTO card?
Can I buy tickets online?
What is the GO Train Service Guarantee?
Can I be reimbursed for a lost ticket or PRESTO card?
Are interpretive services available?
Cherchez-vous des renseignements en français?
What is the Quiet Zone?
Does GO Transit offer free Wi-Fi?
Can I call a GO station?
Why are station ambassadors away from the service counter at some locations?
Is GO Transit smoke-free?
How do I find out when my bus will arrive?
Can children travel alone on GO?