Forgot to Tap Off?

Customers leaving the station without tapping their PRESTO card.

If you forget to tap off at the end of your trip, an amount for Missed Tap Off or Underpayment will be deducted from your PRESTO card at the start of your next trip in the GO network.

You’ll be charged the fare to the furthest distance on the train line or bus route you took when you forgot to tap off. If you have sufficient funds on your card, the Underpayment amount you owe will be automatically deducted from your card balance, along with the fare for the new trip. If your card doesn’t have enough funds, it’ll be blocked from further use on GO Transit until you load more money on it.

 

How to Avoid Missed Tap Offs

 

Missed Tap Off Cost

If you don’t have a default set on your card and you forget to tap off at the end of your trip, you’ll be charged to the end of the line at the adult cash fare price (not at the PRESTO discounted rate). This is because the PRESTO system doesn’t know where you travelled to.

You also won’t be eligible for additional GO loyalty discounts, transfers to other GO routes or any discounts with connecting transit, so don’t forget to tap off!

Below is a list of what station you’ll be charged to, on your line, if you forget to tap off:



LAKESHORE WEST

Lakeshore West
STATION CHARGED TO

Aldershot

Union

Appleby

Union

Bronte

Union

Burlington

Union

Clarkson

Hamilton

Exhibition

Hamilton

Hamilton

Union

Long Branch

Hamilton

Mimico

Hamilton

Oakville

Union

Port Credit

Hamilton

Union

Kitchener

West Harbour

Union



LAKESHORE EAST

Lakeshore East
STATION CHARGED TO

Ajax

Union

Danforth

Oshawa

Eglinton

Oshawa

Guildwood

Oshawa

Oshawa

Union

Pickering

Union

Rouge Hill

Oshawa

Scarborough

Oshawa

Union

Kitchener

Whitby

Union



MILTON

Milton
STATION CHARGED TO

Cooksville

Milton

Dixie

Milton

Erindale

Milton

Kipling

Milton

Lisgar

Union

Meadowvale

Union

Milton

Union

Square One

Milton

Streetsville

Union

Union

Kitchener



KITCHENER

Kitchener
STATION CHARGED TO

Acton

Union

Bloor

Kitchener

Bramalea

Kitchener

Brampton

Kitchener

Etobicoke North

Kitchener

Georgetown

Union

Guelph

Union

Kitchener

Union

Malton

Kitchener

Mount Pleasant

Kitchener

Union

Kitchener

Weston

Kitchener

York Mills Bus Terminal

Kitchener

Yorkdale Bus Terminal

Kitchener


RICHMOND HILL

Richmond Hill
STATION CHARGED TO

Gormley

Union

Langstaff

Union

Old Cummer

Richmond Hill

Oriole

Richmond Hill

Richmond Hill

Union

Union

Kitchener



BARRIE

Barrie
STATION CHARGED TO

Allandale Waterfront

Union

Aurora

Allandale Waterfront

Barrie South

Union

Bradford

Union

Downsview Park

Allendale Waterfront

East Gwillimbury

Union

King City

Allandale Waterfront

Maple

Allandale Waterfront

Newmarket

Union

Rutherford

Allandale Waterfront

Union

Kitchener

York University

Allandale Waterfront



STOUFFVILLE

Stouffville
STATION CHARGED TO

Agincourt

Stouffville

Centennial

Union

Danforth

Oshawa

Kennedy

Stouffville

Lincolnville

Union

Markham

Union

Milliken

Union

Mount Joy

Union

Scarborough

Oshawa

Stouffville

Union

Union

Kitchener

Unionville

Union