It’s official. You can continue taking your best friend onboard! As of December 6, we officially changed our policy to allow leashed dogs on our trains and buses. Since the summer, we’ve been testing out a different approach for dogs travelling on our trains and buses. We received positive feedback from customers, their furry friends and our staff about the pilot so we’re making changes to our policy.
A maximum of two leashed dogs can travel with you when you board on weekdays between 9:30 a.m. and 3:30 p.m. and from 6:30 p.m. until the end of service, and all day on weekends and holidays. Outside of these hours, dogs are welcome on board but must be in a pet carrier that can fit on your lap or under your seat.
To make your journey with us as smooth as possible, please follow these rules for travelling with your leashed dog:
- You and your dog must use the lower level of trains and buses.
- Be sure to pick up after your dog, but do not dispose of their waste on trains or buses.
- Be considerate to others and keep your dog out of the way and off the seats.
- Always ensure your dog is secured properly with a leash capable of maintaining control of your dog.
- Keep your dog with you at all times for its safety and the safety of others.
- Ensure your dog does not disrupt the enjoyment of other passengers.
- If possible, please avoid bringing your dog onto the accessibility coach as it tends to be the preferred coach for service animals.
- All other pets must be in a carrier at all times while on board.
We haven't made any changes to our service animal policy. Service animals are welcome on board with their owners all day, every day, and must wear a vest and have identification from an accredited training organization.
For tips about travelling with your pet, visit the Responsible Dog Owners of Canada Association.