Types of Machines

What Do PRESTO Machines Look Like?

Now that you have your PRESTO card, knowing how to use these three machines makes paying with PRESTO easier and faster.

A short green machine that has both a screen for messages and a circle for tapping your PRESTO card.

Fare Payment

In order to pay your fare, be sure to tap the green circle on this machine every time before you ride. Listen for a beep and check the screen for a green or yellow light to confirm that your fare has been successfully deducted from your card. You'll also need to tap off at the end of each trip, unless you have set a default trip on your card.

A short yellow machine that has both a screen for messages and a circle for tapping your PRESTO card.

Balance Checker

Hold your card to the Balance Checker to see your balance and transaction history. If you ordered your PRESTO card online, you also can activate your card with this machine.

 
A tall green machine that has a screen, a keypad, and slots for inserting your credit or debit card, as well as your PRESTO fare card.

Self-Serve Reload

Use the Self-Serve Reload machine to load money onto your PRESTO card by using a credit or debit card. You also can check your balance and transaction. These machines are located in the York Concourse and Teamways, Bloor and Weston GO Stations, Pearson Airport, and several TTC stations.

A ticket vending machine that has a screen, a keypad, and slots for inserting your credit or debit card, as well as your PRESTO fare card.

Ticket Vending Machines

We are upgrading our ticket vending machines (TVMs) to make using PRESTO even easier. At an upgraded TVM you can load funds to your PRESTO card. You can also buy PRESTO cards at select TVMs. For additional information click here

 

What You See When You Tap Your Card

Presto details
Light Colour Message and Meaning

Green Light

Your tap was successful. You may also see your card balance.

Green and Yellow Light

Your tap was successful. You may also see

Red Light

Your tap was unsuccessful.

If you see…

For those three messages, please visit a customer service outlet, prestocard.ca, or call 1-8-PRESTO-123 (1-877-378-6123).

If you see an Invalid Card message, the Fare Payment machine believes you are tapping again within 3 hours of having started your GO trip. The Fare Payment machine will not double-charge you. Therefore, if you would like to start another GO trip, press the Override button and then tap your card. When using the Override option, you will need to tap off when you reach your destination (even if you have set a default trip).

Red and Yellow Light

Your tap was invalid.

If you see an Already Tapped message, you have already successfully tapped and can continue on your trip.



Button details
Button Button and Meaning

Correction Button

Travel plans changed? If you’ve already tapped on, press the correction button on the fare payment device and tap your card. Your transaction will be cancelled within 45 minutes.

 

Now that you know how to use the PRESTO machines, learn to pay your GO fare easily and quickly. Click here to learn more about your PRESTO account & loading your card.