Did you get a Notice of Violation?

If you were issued a Notice of Violation under Metrolinx By-Law 7, you have 15 days to either pay the fine or dispute it. 

Late Payment Fee

Effective December 1st, 2025, for Notices of Violation that remain unpaid or not disputed beyond the prescribed timelines, a late payment fee of $25 will be added.

Pay your fine

*Online: Click here to pay your fine online.

*To access the online payment portal, please use Chrome. Please note, there is a service fee for online payments. If you cannot access the online payment portal, please contact us directly by email at Compliance.Services@metrolinx.com for additional payment options (including e-transfer and mail-in).

In Person Payment: By appointment only. To book an appointment, please e-mail Compliance.Services@metrolinx.com or call 416-202-4000.

Dispute your fine

GO Transit uses an honour-based proof of fare payment system. Before you go up to the train platform at Union Station, or board a GO train or bus, you must buy a ticket or tap your PRESTO/Credit card (including those credit cards on your phone or watch) and verify a fare deduction (green checkmark). Revenue Protection Officers and Customer Protection Officers regularly conduct fare inspections on the GO system.

Our goal is to protect and retain fare revenue while promoting compliance with the proof of fare payment system. Anyone who is unable to provide a valid ticket may be issued a fine.

If you would like to attempt to resolve your Notice of Violation through Metrolinx’s dispute resolution program, you must submit a request for a Review of the Administrative Fee by a Screening Officer within 15 days of receiving a Notice of Violation. 

Once you submit your dispute, it will be placed in a queue and we will respond in the sequence in which we received it. This may take up to 30 days.

Please submit your request using Google Chrome or MS Edge. Compliance Services may not receive your request if submitted through the Safari browser.

Download the request form.