Important information regarding fine services
In continued support of provincial action and to protect Ontarians from COVID-19, in-person services at the Metrolinx Compliance Services Office at Union Station will be operating with modified hours of Monday to Friday, 10:00 a.m. to 2:00 p.m. or by making a pre-scheduled appointment.
Online services are still available for Notices of Violation and Parking Infraction Notices and our general phone line is open at 416-202-4000; however response times may be longer than usual.
We will update this webpage if there are any further changes to our fine services and encourage you to continue to check here for any updates.
We thank you for your understanding during this period.
Proof of Payment and Fare Inspections
GO Transit uses an honour-based proof of fare payment system. Before you go up to the train platform at Union Station, or board a GO train or bus, you must buy a ticket or tap your PRESTO card.
Revenue Protection Officers and Transit Safety Officers (Special Constables) conduct fare inspections on the GO system and there is zero-tolerance for fare evasion. Anyone who is unable to provide a valid ticket will be issued one of the following tickets (the type of ticket will be dependent upon the circumstances):
- Notice of Violation;
- Provincial Offence Notice;
- Provincial Offence Summons; or a
- Criminal charge for fraud transportation.
Did You Get a Fine?
Did you get a Notice of Violation or a Parking Infraction Notice? Here’s what you need to know.
If you were issued a Provincial Offence Notice or summons, see the reverse side of that ticket or summons for your options.
If you were issued a Notice of Violation or a Parking Infraction Notice, select the type of fine you received below for more information.